FREQUENTLY ASKED QUESTIONS

• We offer a comprehensive suite of services including bookkeeping, accounting, payroll services, financial statements preparation, bank reconciliation, general ledger maintenance, invoicing, bill pay service, and customized financial support and training. While we do not provide tax preparation and filing, we can refer you to a certified tax accountant, CPA, or tax preparer for assistance.

• Our services are tailored for small to medium-sized businesses, startups, freelancers, and individuals looking for reliable financial management solutions. We specialize in a variety of industries, providing customized support to meet your specific needs.

• Yes, we specialize in virtual bookkeeping services, allowing us to serve clients regardless of their location efficiently. Our digital approach ensures timely, secure, and effective management of your financial records.

• The first step is to contact us for a free consultation. During this meeting, we’ll discuss your business, financial needs, and how we can help. From there, we tailor our services to fit your specific requirements and begin the onboarding process.

• Our fees depend on the complexity and volume of work required. We offer transparent pricing tailored to your business’s needs, ensuring you only pay for the services you need. Contact us for a detailed quote.

• We take your security seriously. Our team uses secure, encrypted software platforms for all financial transactions and record-keeping. Confidentiality agreements are integral to our client contracts, ensuring your information is protected at all times.

• Our business hours are Tuesday to Thursday, 8 AM - 5 PM, and Friday, 9 AM - 5 PM. We are closed on Saturdays, Sundays, and Mondays. You can contact us via email at fran_hbfs@outlook.com or call us at (760) 975-3874.

Yes, we provide ongoing support and advice to all our clients. Whether you have a quick question or need detailed advice on a complex issue, our team is here to assist. We believe in building long-term relationships with our clients, offering consistent support as your business grows.